We seek to offer the highest security to all of our users and customers on Arkadino and for that an account verification procedure is applied in order to ensure the identity of our customers. The reason behind this is to prove that the details of the person registered are correct and the deposit methods used are not stolen or being used by someone else, which is to uphold the general framework for the fight against money laundering (ML).
The Company adheres to and complies with “Know your customer” principles, which aim to prevent financial crime and money laundering through client identification and due diligence.
The Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of a user in Arkadino. We reserve the right to restrict the service, payment, or withdrawal until identity is sufficiently determined, or for any other reason in our sole discretion based on the legal framework.
We take a risk-based approach and perform strict due diligence checks and ongoing monitoring of all clients, customers, and transactions. As per the money laundering regulations.
During this KYC process, the user may have to input some basic details about themselves and in some cases upload:
Please contact Support for any questions or assistance with completing the KYC requirements. We thank you for your understanding during this process.